How you guarantee the quality of your product?
Our company has passed ISO 9001 Quality Management System Certificate and strict quality management consistently runs through the whole process of products production.
Whether the raw materials used in production meet the environmental protection requirements?
All products are made of high quality food grade paperboard/ plastic (PP) raw materials. Moreover, the paperboard we used is made of wood pulp passed FSC Forest Certification.
What is your minimum orders?
The minimum order of 50,000 to 100,000 per type and size are required for the initial order. Please contact us for more details.
What coating do you use ?
Our cups have a polyethylene coating (PE) and this represents only a small percent of the total weight of the cup. The PE coating not only makes the board waterproof, it is also melted onto the seams to weld the cup together.
How quickly can they be produced?
Our normal turnaround time for printed standard product is 1 week from the date the order is placed. However, if an order takes longer than 3 days for approval or during times with a heavier workload, this time will be extended. If your order is time sensitive, check with us to ensure prompt delivery.
What file format do need for your LOGO.
To ensure the best quality, we need files in a resolution of minimum 300 dpi. Vector art is required due to its ability to be scaled infinitely without any loss of quality. Vector art is created using vector illustration programs, such as Adobe Illustrator. The most common Vector file extensions are .eps .psd .ai .cdr and .pdf (Please note that not all .pdf files are vector.)
Can you send me a digital proof before my order is printed?
Absolutely! Within one business day of placing your order, you will receive a digital proof depicting what your logo will look like when printed on the product ordered. This is the point to make any necessary changes. After we received the signed proof we will submit your order for printing and no further changes will be accepted.
Can I have some counter samples before I approve the cups?
Free samples are available, but the postage shall be paid by the customers.
Can we have different packing units for our clients?
Special packaging is available. Whether you need a different number of cups per PET-bag or customized packaging - we can all do it. Just tell us what’s your requirement, we can work out the best solution for you.
What type of payment do you accept ?
We welcome any type of payment, including T/T, D/P, D/C, etc. Customers can choose any payment methods as you like.